Frequently Asked Questions

General Questions

Dealer Solutions works exclusively with dealerships to provide customizable, fast-to-launch F&I products that increase profit margins, enhance customer satisfaction, and improve long-term retention. All programs are flexible, branded, and backed by experienced support teams.

Most Dealer Solutions programs including Certified Pre-Owned can be fully launched in 30 days or less. We provide hands-on rollout support to ensure your team is trained and your materials are ready to go.

Yes. Most programs are fully brandable. We offer private-label options for Certified Pre-Owned, Appearance Protection, and more, allowing you to build your dealership’s identity and credibility.

It covers repairs or replacements due to road hazards like potholes, nails, and curb damage. Optional upgrades include chrome and cosmetic wheel coverage, along with mounting, balancing, and tire disposal.

The Key Protection Plan offers reimbursement for lost, stolen, or malfunctioning vehicle keys and remotes up to $700 annually, depending on the selected tier. It also includes fast claims handling and nationwide service.

It’s a comprehensive cosmetic protection package that includes exterior paint protection, interior surface protection, paintless dent repair, headlight protection, windshield repair, alloy wheel reconditioning, and lost key coverage.

No. The bundle can be applied to both new and qualifying pre-owned vehicles, helping maintain vehicle value and enhancing customer satisfaction regardless of vehicle age.

It aligns their vehicle payments with their payday, reducing loan interest over time and improving financial flexibility. It also includes a 6-month or 6,000-mile powertrain warranty for added peace of mind.

Dealers earn a non-chargebackable commission on every enrolled customer, locking in guaranteed revenue while offering a payment solution that fits today’s interest rate climate.

Absolutely. You can define the inspection checklist, choose term lengths and coverage levels, and even fully brand the program to match your dealership’s image and standards.

You can offer a wide range of options, from basic powertrain warranties to full coverage. We help you build a package that matches your inventory and market.

Yes, most plans are transferable to a new vehicle owner for a small fee, which can be a strong selling point for customers concerned with resale value.

Customers simply call the dedicated claims line for fast, professional service. Repairs are authorized at approved facilities, and most claims are processed quickly with minimal hassle.

Yes. Many of our protection products especially Appearance and Tire & Wheel are popular with lease customers who want to avoid end-of-lease charges for cosmetic wear or wheel damage.

No. The bundle can be applied to both new and qualifying pre-owned vehicles, helping maintain vehicle value and enhancing customer satisfaction regardless of vehicle age.

Getting started is simple. Call 410-952-2092 or reach out to our team to schedule a consultation. We’ll help you select the right programs, customize them for your store, and launch within weeks.

Featured Client Reviews.

What Our Clients Say

Read from our satisfied customers and learn why Dealer Solutions is the best choice in vehicle protection coverage.

Since adding Dealer Solutions GAP Coverage to our F&I menu, our back-end profit has increased noticeably. Customers appreciate how simple it is to understand and the peace of mind it provides.

Michael R. General Manager

Dealer Solutions Vehicle Service Contract has been a game changer for us. It’s flexible enough to fit almost every deal we write, and the claims process is fast and dealer-friendly

Micheelle S. F&I Director

Offering Dealer Solutions Vehicle Protection Plus has helped us close more deals and keep customers coming back. It covers more components than similar plans we’ve used in the past and has given our buyers real confidence in their purchase.

James D. Sales Manager

When my car was totaled in an accident, my insurance payout didn’t cover what I still owed on the loan. Dealer Solutions GAP Coverage paid the difference, and I walked away without any extra debt. I’m so glad my dealership offered it

Emily S. Baltimore, MD

A few months after my factory warranty expired, my SUV needed a major transmission repair. Thanks to the Dealer Solutions Vehicle Service Contract, I paid nothing out of pocket. The claim was approved quickly, and the whole process was stress-free.

David D. Richmond, VA

I drive a lot for work, so I wanted extra protection. Dealer Solutions Vehicle Protection Plus covered my air conditioning repair and even included some maintenance benefits. It’s one of the best decisions I made when I bought my car.

Samatha P. Pittsburgh, PA